Due to the public health risks associated with the COVID-19 virus, our offices in Wooster and Medina are closed to the public. As a result, there will be no walk-ins. Please follow the guidelines below for each program. We are available to conduct some business through phone calls, email and/or mail. Phone in hours currently…

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The Winter Crisis Program will begin November 1st through March 31st. The Winter Crisis Program helps income eligible Ohioans that are threatened with disconnection, have been disconnected, establishing new service or have less than a 25 percent supply of bulk fuel in their tank maintain their utility service. Appointments can be scheduled starting October 21,…

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The Ohio Development Services Agency is conducting surveys to determine the housing, homeless and community development needs as the state begins the planning process for the 5 Year Consolidated Plan covering the period of PY 2020 – 2024. The following are the links to the surveys:   PY 2020 – 2024 Needs Surveys Community Development/Economic…

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The Summer Crisis Program runs July 1st to August 31st. Appointments can be scheduled online at https://capappointments.com/CapAppointments.aspx  Here is the 2019 Summer Crisis Program Flyer (and medical eligibility forms) with information on eligibility and program changes: 2019 SCP flyer 1 yr medical_updated 6.18 3yr Medical_updated 6.18

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The Home Energy Assistance Program (HEAP) and the Emergency HEAP programs provide a benefit directly to a customer’s energy bill. The Percentage of Income Payment Plan Plus (PIPP Plus) is an extended payment plan in which customers pay a percentage of their income toward their utility bill each month. The Home Weatherization Assistance Program and…

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