The Home Energy Assistance Program (HEAP) provides a one time per year utility payment to individuals/families who have received notice of disconnection and are without the financial means to pay heating/cooling bills. Persons requesting assistance are required to present a formal notice of disconnection as well as proof of income to determine eligibility. HEAP clients can only utilize funds from this program one time per year. Seniors and persons with a medical prescriptions may also access Summer Cooling services.